"I can confirm that Theory of Enchantment's approach to inclusion really is substantively different from that of her better-known competitors. It elicits unusual openness, trust, and engagement from ideologically diverse observers.

I highly recommend this training series for any organization looking to build emotional intelligence…

Our organization engaged Chloe for a virtual 3-part training series on reducing workplace polarization ahead of the 2024 election season. The program, delivered to 25 supervisors over three months, proved transformative for our leadership team's approach to managing workplace dynamics.

What made Chloe's training exceptional was her holistic approach, starting with fundamental self-awareness techniques. The first session introduced diaphragmatic breathing and humming exercises, giving supervisors practical tools for emotional self-regulation. Building on this foundation, she guided us through understanding our own thought patterns and introduced appreciative inquiry techniques. The final session focused on constructive communication strategies, emphasizing the impact of our words as instruments of either harmony or discord.

The results were remarkable - supervisors reported being better equipped to notice their emotional reactions to challenging scenarios and effectively self-regulate. This improved self-awareness has enhanced their ability to coach team members through stressful situations. Chloe's approachable teaching style and immediately applicable strategies resonated strongly with participants.

I highly recommend this training series for any organization looking to build emotional intelligence and reduce workplace tension, especially during politically charged times.

“This week's lesson reminded me to listen and use empathy. Spraying my thoughts/ideas/opinion at someone isn't as effective as learning about the nuances of what the customer wants or needs. I have been focusing on asking questions to find out what the customer’s unmet needs are that are triggering the objection! I often find myself asking "What do you need from me?" or "What can I do for you?" Instead of jumping in with solutions at first.”

“I’ve been frustrated with one of my staff. Recently I decided to broach the subject, but instead of accusing them about their lack of care I began by asking them how they’re doing. I discovered some frustrations they’ve had and that they were dealing with some things in their personal life. We talked it out and by then end they helped me better understand what motivates them and how I could support their interests. They went back to work that day with more excitement that they’ve had in a long time.”

“I know someone who is going through a lot in their personal life which sometimes affects their work life. I feel I was able to offer good feedback to help them manage their work/life balance and how to keep being the person everyone wants to see. Needless to say I got the strongest hug I think I’ve ever experienced in my life.”

“The universal complexity of the human experience combined without inherent tendency to want to categorize and label…this experience is something that very human can benefit from. I’m walking away feeling better equipped to communicate effectively with my team at work, in my personal relationships outside of work, and in how I participate in my community.”

“Last week's training helped me with a fellow manager yesterday. Instead of getting caught up in the heat of things, we were able to talk it out as a team then come to our director with our thoughts laid out, and suggestions ready to go in the most caring way we could. Although he didn't take news great, it definitely could have been worse, and he understood that our hands were tied and these were the absolute best options, and he able to understand that.”